Core Values

• C - Cheerful Customer Service
• B - Balanced and Fair Dealings
• Q - Quest for Excellence
• P - Professionalism

Goals

CBQP seeks to pursue the following corporate goals:

• PROFITABILITY - Sustain the bank's profitability by:
1. maintaining 10% return on investment;
2. increasing capital build-up to P100M; and
3. maintaining a past due ratio of at least below 10%, and non-performing loan ratio of below 10%.


• STABILITY - ensure the bank's stability by:
1. maintaining a BSP CAMELS rating of at least 3.5;
2. maintaining a deposit mix of 60% savings and 40% other deposit type;
3. delivering and maximizing customer service for higher customer loyalty and first preference for CBQP;
4. managing bank processes and procedures in adherence to regulatory agencies' rules and regulations, and
5. establishing an an organizational culture of honesty, excellence, professionalism and meritocracy with clear leadership directions.


• GROWTH - achieve bank growth by:
1. establishing branches in growth areas while consolidating current branches towards better services and products;
2. expanding market share in both deposit and loan products in the banking industry, and developing quality clients with a quality credit portfolio ; and
3. utilizing new appropriate technology in the bank's operations, and upgrading personnel capabilities and competencies resulting in higher efficiency and productivity.