Vision, Mission, Core Values and Goals

Vision

The best cooperative bank in the Philippines providing responsive and quality banking services.

Mission

To extend financial and technical opportunities to cooperatives and the general public in a manner reflective of high degree of professionalism, probity and social responsibility.

Core Values

  • C - Cheerful Customer Service
  • B - Balanced and Fair Dealings
  • Q - Quest for Excellence
  • P - Professionalism

Goals

    CBQP seeks to pursue the following corporate goals:
  • PROFITABILITY - Sustain the bank's profitability by:
    1. maintaining 10% return on investment;
    2. increasing capital build-up to P100M; and
    3. maintaining a past due ratio of at least below 10%, and non-performing loan ratio of below 10%.

  • STABILITY - ensure the bank's stability by:
    1. maintaining a BSP CAMELS rating of at least 3.5;
    2. maintaining a deposit mix of 60% savings and 40% other deposit type;
    3. delivering and maximizing customer service for higher customer loyalty and first preference for CBQP;
    4. managing bank processes and procedures in adherence to regulatory agencies' rules and regulations, and
    5. establishing an an organizational culture of honesty, excellence, professionalism and meritocracy with clear leadership directions.

  • GROWTH - achieve bank growth by:
    1. establishing branches in growth areas while consolidating current branches towards better services and products;
    2. expanding market share in both deposit and loan products in the banking industry, and developing quality clients with a quality credit portfolio ; and
    3. utilizing new appropriate technology in the bank's operations, and upgrading personnel capabilities and competencies resulting in higher efficiency and productivity.
COOPBANK OF QUEZON PROVINCE © 2017